Your modules

1: Address The customer's address can be found here.

2: Club number Corresponds to the DGV club number

3: Print date The module list was printed on this date

4: Base value The base value corresponds to the value of your modules at the time of printing. The annual maintenance fee is calculated based on the sum of the base value.

In the example above, the sum of the base value is EUR 11,918. With a maintenance contribution of 12% of the price results in a total maintenance contribution of EUR 1,430.16, which is printed in the second line from the bottom of the printed on the second line from the bottom of the list.

Attention: In most cases, the base value does not correspond to your purchase price. If you have been a PC CADDIE customer for a long time, there have certainly been one or two price changes over time.

5: Number Here you can find the number of modules that have been ordered/purchased/activated.

There are modules that require a network module, such as the packages „Customer ManagementFinance“, „Customer Management Business“, the timetable, the cash registers and also the door and barrier controls….. And there are global modules such as the team and annual price evaluation, the accounting export, the online invoice dispatch…..

The number of network modules depends on how many workstations can work with a module at the same time. can be used simultaneously. If three workstations are licensed with a customer management package and two workstations with Timetable are licensed, only two workstations may/can be used in the timetable.

6: The Annual fee with support includes modules that are billed via an annual fee. These modules are not available as purchase modules with a maintenance fee. These are, for example, the TSE units, eScoring, the management report and the interface to Players First.

Due to the external costs that we have to provide these modules, it is not possible to calculate the full amount for support time for all modules. the full amount for support time. The proportion of support time charged differs from module to module.

7: Annual fee without support time is a new term for the previous software rental.

8: Maintenance fee The maintenance fee per module is displayed in this column. In the second line from the bottom, you will find the summary of these individual maintenance contributions.

9: Support time According to the maintenance contract, the support time is calculated as follows:

In the example above:
EUR 1,430.16 / 2 = EUR 715.08
EUR 715.08 / 96 (currently valid hourly rate) = 7.45 = 7 hrs. 27 min.

7 hrs. 27 min. of support time are calculated via the maintenance fee.
The remaining 26 minutes are the times included in the annual fee with support share and total 7 hours 53 minutes.