Inhaltsverzeichnis

PC CADDIE://online Teetime/trainer reservation



Due to currently increased search requests from APP users (golfers) of our customers:

Please note that this manual has been created for the technical installation and support of our online services for our customers at the golf courses.

Please direct any enquiries regarding registration, installation or use of our APP, e.g. for booking tee times, to our online team at support@pccaddie-online.de !




With the PC CADDIE://online Teetime reservation, your members and guests can book their tee times or coaching lessons directly online around the clock.

However, you as a club make the decisions. You decide directly in PC CADDIE who can play on the course and at what time. The system supports any number of golf courses, trainers, simulators and other areas.

Special functions, such as automatic replenishment of 1- or 2-man flights, specification check when booking (max. handicap difference, max. flight specification, …) round off the system.

You have access to the booking statistics at any time and receive an overview of the use of the system in your club.

;-) Save yourself a lot of phone calls and let them book you.

Responsive design

In responsive design, the PC CADDIE://online system adapts completely to the respective output device. If your website is programmed in Responsive Design, the services can be fully embedded via I-Frame.

</ignore>Nutzen Use this example link and "feel" the design adaptation on mobile devices for yourself.

The customisation is shown below as an example:

PC/Laptop view

The menu on the left remains open. The content covers the entire width of the screen.

Tablet view

The menu is collapsed depending on the width of the tablet.

Smartphone view

It is still convenient to use on a mobile device.

View without responsive design

Our standard module does not adapt to the output device.

Selection of the online view

In principle, you can use several views in your PC CADDIE://online Teetime reservation.

Timetable view

With this option, the online booker can view the entire timetable.

View bookings

With this variant, a player specifies that he wants to book a number of players, on a date, at a desired period on an offered area (court, trainer, masseur etc.).

The player is then given possible suggestions for their selection.

Display of the timetable

The following options are available for setting the timetable display:

  1. Display without login to the system
  2. Display only after login

You can change this setting in the Club Manager under Teetimes settings.

Display without logging into the system

The user can immediately after pressing the button Display button to view the start times of the golf club. This makes it particularly easy to gain an insight into the start times so that bookings can be optimised. The interested party is nevertheless informed that they must log in to view their name.

Display only after login

With deactivated button Display button is deactivated, experience has shown that the number of customers who book online doubles. There is also a certain degree of protection, as the timetable is only accessible after logging into the system.

;-) In general, customer enquiries are more qualified thanks to the introduction of the start time reservation. The customer has often already made a pre-selection and books this start time directly by telephone. This largely eliminates the need for advice over the phone.

Seat selection

Select any number of seats

Customise your seats as you wish:

Overview - Multiview of all available seats

The multiview provides the user with a comprehensive overview of the respective seat occupancy.

Daily selection for X days in advance

The number of possible bookable days can be set individually in the Club Manager, both for guests and for members. This setting can also be customised for individual persons.

Views

Daily view

The day view is normally set in the timetable. This gives the user a comprehensive overview of the individual start times on the day of their choice with all the details.

Weekly view

It is also possible to display several days. This is particularly recommended for booking trainer lessons. In the example, you can see a trainer schedule that shows a whole week and can display different statuses.

Here you can see a weekly view for the court:

Overview / Multiview

The user has the course overview of several courses of a golf course in front of him on a general overview. He can then weigh up where the best opportunity is for him.

This can also be very informative for coaches, but above all fair in the advert.

User registrations

Online user registration can only be created by the club

The user can only register at the secretariat to get access to the timetable

Carrying out the user registration

The login request also includes the new registration.

User registration without club

Any user can register, no club membership is required for registration.

User registration only with club

The user must belong to an association (DGV, ASG, ÖGV) in order to be able to register with his/her membership number.

User registration both with and without a club

Both options are available here:

;-) Things to know - Features and settings:

Registration via GOLF.AT

If a user logs in, the club can be suggested to him directly with golf.at can be suggested directly. This has the advantage that your customers can use the same login for both golf.at as well as for PC CADDIE://online.

User registration via PC CADDIE://online

Furthermore, we can import existing member lists on request and thus set up a new online user account for the players or take over the old access data and send you this data again by e-mail on request.

</ignore>Dies is a possible cover letter, which we send out very frequently.

:!: Passwords that have already been used are not displayed for data protection reasons.

Mandatory fields for users

There are mandatory fields for your customers during user registration. The association ID number can optionally be used as a mandatory field during registration. As a golf club/golf course, you can define the following fields as mandatory fields for the users of your PC CADDIE://online start times system:

SpecificationAdvantageDisadvantage
First name and surnameIdentification, personal addressInput errors/other spellings
Address (street, postcode, city)Identification, invoicing, contactInput error
Date of birthAssignment of age group, CRM (birthday greetings)Spelling error
Mobile numberInformation (start time in the tournament) and greetings (birthday greetings) via PC CADDIE://online WebSMSLess service
E-mail addressContact, information (booking confirmation), CRM (newsletter)Less service and marketing opportunities
Association ID numberNo registration without association ID, easier verification via intranet :!: Golfers without an Association ID card are excluded

If the accounts originate from other sources, e.g. file import, information is often missing. For this reason, a check can also take place at other points at your request, e.g. immediately after registration. This ensures that you are not forced to provide important information.

Timetable

;-) On Friday, 25.09.15 2 members will play 18 holes at 08:20 am. It would be possible for the person who is logged in to book in.

Worth knowing:

Reservations - Selection of players

Selection option from the friends list

You can create friends beforehand via the user account:

Selection option from the member list - Search input

:!: The member search includes all users registered in PC CADDIE://online for your golf course. We therefore recommend a complete member import. This can also be stored automatically without registration. The member search is only available to members. If you would like to activate this option, please do not hesitate to contact us.

Entering the association ID number

Entry without association ID number

Worth knowing:

Cancelling bookings

Online administration

A user can be given online administration for a timetable area.

This is implemented as follows:

A trainer's area can be explicitly activated for their user account. To do this, please register once on the trainer system as if you were a customer. Since you as a Pro have no association ID card, you should register as a non-association member. Please enter an e-mail address. Once you have successfully registered, please send your e-mail address to the PC CADDIE://online Customer service. The PC CADDIE://online Customer service will then inform you of the authorisation by e-mail.

Additional functions can be authorised not only for trainers, but also for other areas such as golf courses, tennis courts, simulators, etc. Each area is assigned to one user account.

You can use the following options with the activated access:

First select a time:

The following 2 options are available to you:

  1. You can book and cancel suspensions. We recommend booking suspensions over several days (holidays) with the secretary's office.
  2. Book a unit for your students/customers.

TIP You can see all names in the system and contact the customers accordingly. It is not necessary to call the secretary's office beforehand. All start times can be viewed the evening before. This means he is always up to date and „overlooking“ bookings is significantly minimised.

The Pro system can also be accessed via the URL www.pccaddie.net/prosystem can be called up:

The page shown has been specially optimised for PDAs. This basically means that it is a smaller, slimmed-down and optimised version of the normal booking page. The trainer can call up this page externally via a browser and access it using his password.

Tour Operator

Worth knowing:

Booking overview

Things to know:

Advertising/Sponsors

Style/CSS/Layout

The style can be customised according to your CI via CSS in the PC CADDIE://online Club Manager can be customised. Here you can give free rein to your creative streak. If you wish, we can customise it for you free of charge.

You can insert images, such as a start picture or a logo. Texts are also possible, such as the current weekly highlight, a picture of the pro or general information. Otherwise, please get in touch with PC CADDIE://online Customer servicewe will be happy to help you.

General settings

:!: In general, the online modules are configured via the PC CADDIE://online Club Manager.

Useful information:

UserManual + FAQ

Under </ignore>online.pccaddie.com you will find a UserManual for your customers. This is linked to the standard module.

;-) There is no UserManual for the Responsive Services. This shines through instinctive user-friendliness (usability).

  1. This is where the customer can find all the services offered by the golf course.
  2. All personal settings and bookings can be found there.
  3. Simple language selection under the menu.

Contact/Support

If you have any questions, please contact your PC CADDIE://online Customer service.